Roy Zornow MS Word version

IA / UX Designer

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  wireframes site maps process flows ui design documents misc
  · dashboard
· big company · clearance · Google redesign · func specs · configurator
  · mobile
· finance demo · flash minisite · compare nav. · user task map · feature spectrum
  · magazine
· numbered pages · decision matrix · insurance form · use case · best practices
  · simple
· dynamic content · create account · admin page · visualization · mobile voice
  · message board · products · wizard · plugin · fields defined · mobile search
  · templates                 · mobile conversion

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STANDARD SITE FEATURES - Community
When possible, increase the stickiness of a site by using community features such as Message boards (a.k.a. forums), FAQ’s where user’s can submit questions, online polls, and live chat.
Bulletin boards make it easy to post, provide the ability to search previous posts. make it easy to submit questions to an FAQ.
FAQ’s: on the FAQ page, provide a form where users can submit questions
Online polls: If technically feasible use pop-up confirmations after users submit a vote . Taking users to a brand-new page disrupts their workflow. Confirmation messages are one of the few good uses of pop-ups.
 
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